Lot 5 & 13 Cooee Trail, Moonabung Rd,Vacy NSW 2421 | +61 (0)2 4397-1351 | mountaintopescapes@gmail.com

FAQ - ANSWERS

  • Phones. There is a phone in the Gum Tree Heaven Spa Cabin for incoming & local calls, phone number (02) 4938 8346. Mobile phone reception is intermittent. There is a Public phone in the Games Room in the Central Resort Area. 
  • Gum Tree Heaven and Billabong are totally non smoking. 
  • Bring food supplies as closest general store is at Vacy open 7 days a week from 7am till 5pm. Supermarkets (Coles & Woolworths) at Greenhills & Maitland. Small IGA at Paterson (closes Sat after 12noon and Sunday)
  • There are coffee plungers, capsule coffee machines (ALDI) please bring own filter coffee. 
  • All linen and towels supplied. Bring beach towels for spa and pool. 
  • All rooms have ceiling fans. 
  • All beds have electric blankets in winter. 
  • There is reverse cycle air conditioning in living areas of both cabins cabins.
  • In winter slow combustion wood fires may be used. Wood is provided. 
  • All bedrooms (except small bedroom in Billabong) have en suites and TV/DVD. 
  • Hairdryers are provided plus complimentary soap, shampoo and conditioner. 
  • No room service is available. Gum Tree Heaven & Billabong are un-hosted (no reception), self catering cabins. 
  • Tennis court is available, please bring soft soled shoes and rackets if professionals. Book time required on board at court.
  • Adult & Child’s Pool Tables in Gum Tree Heaven. 
  • Spa bath in Billabong, none in Gum Tree Heaven.
  • The closest chemist is in Paterson 15 minutes drive, bring all medication that you may need. 
  • No domestic animals allowed. 
  • Gas BBQ's are provided, bring meat. 
  • The weather may be warm in the day but cool at night even in summer, bring warm clothes. 
  • The road up the mountain is tar sealed and although steep and narrow quite safe for all cars and bikes. 
  • Trail bikes may not be ridden in the resort. There are great mountain bike rides but no bikes are provided. Bring your own. 
  • Slow speeds apply in the resort. All speed signs must be adhered to. 
  • Guests will be responsible for any excessive damage or theft to the cabins, Community Property or Resort Property. 
  • Access to other cabins without invitation is not permitted as these are private properties. 
  • Noise must be kept to a minimum and cease at 10pm.
  • You may swim in the pool or lagoon. 
  • You can catch yabbies in the dams. 
  • The wallabies usually visit daily and a possum visits some nights. Please don’t feed the possum especially on the table – you will see where he tried to eat the timber.  The National parks discourage feeding any native animal or bird.
  • All water is filtered at the cabins, no need to bring drinking water.